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May. 29th, 2002 10:55 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
weaktwosToday was an odd day. Odd, but good.
I sent feedback to a senior VP regarding what I thought was a shoddy aspect of our internet site. My feedback was long and detailed, as the system provided inaccurate information. I explained that it wastes the customer's time, as well as creating an adversarial environment for customer service reps who have to clean up the mess this internet application causes. I told him as an employee, I knew exactly what was happening, but as a customer, I found it unacceptable. Today, he called me and responded to my feedback personally, advising me that they are looking into solving the problem and he would update me. He's a senior veep, I'm a spunky analyst, and he'll be updating me. Yeah.
Then I reported to my director about my trip last week, and oulined several opportunities for improvement, identified the strengths of the employees there, and he ate that all up, too. And he ran his strategies by me, and updated me on his progress to resolve the issues I spoke of. Wild stuff.
I came in early, I worked late, I skipped the gym tonight. I bought a new toy. It's a dvd player that plays mp3s, vcds, normal cds, photo cds. All for 68 bucks at Walmart. That's a nifty little deal. It's not the most glorious piece of equipment, but it does a good job. Now I don't have to sit at my computer to watch vcds that Binky makes for me on occasion.
I borrowed Sexy Beast from Bink last night. Odd yet fun film. Kingsley was indeed a treat to watch in action. Dude, that was Ghandi! Ghandi became a gangster! Civil disobedience, my ass!
Now, for some zonkage. The Thursday night golf tradition with the work crew is being resurrected. Wee hah!
I sent feedback to a senior VP regarding what I thought was a shoddy aspect of our internet site. My feedback was long and detailed, as the system provided inaccurate information. I explained that it wastes the customer's time, as well as creating an adversarial environment for customer service reps who have to clean up the mess this internet application causes. I told him as an employee, I knew exactly what was happening, but as a customer, I found it unacceptable. Today, he called me and responded to my feedback personally, advising me that they are looking into solving the problem and he would update me. He's a senior veep, I'm a spunky analyst, and he'll be updating me. Yeah.
Then I reported to my director about my trip last week, and oulined several opportunities for improvement, identified the strengths of the employees there, and he ate that all up, too. And he ran his strategies by me, and updated me on his progress to resolve the issues I spoke of. Wild stuff.
I came in early, I worked late, I skipped the gym tonight. I bought a new toy. It's a dvd player that plays mp3s, vcds, normal cds, photo cds. All for 68 bucks at Walmart. That's a nifty little deal. It's not the most glorious piece of equipment, but it does a good job. Now I don't have to sit at my computer to watch vcds that Binky makes for me on occasion.
I borrowed Sexy Beast from Bink last night. Odd yet fun film. Kingsley was indeed a treat to watch in action. Dude, that was Ghandi! Ghandi became a gangster! Civil disobedience, my ass!
Now, for some zonkage. The Thursday night golf tradition with the work crew is being resurrected. Wee hah!
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Re:
Date: 2002-05-30 08:54 pm (UTC)